• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎09-25-2017 09:41 AM - last edited on ‎09-25-2017 10:50 AM by Retired

HP Recommended
Product: [edited]
Operating System: Microsoft Windows 7 (64-bit)

I need to install the AMD E-300 APU with Radeon(tm) HD graphics 1.3 Ghz

1 REPLY 1

‎09-25-2017 10:49 AM

HP Recommended

Hi:

 

Please post the full model number or product number of your notebook.

 

The product number can be found on the same sticker as the serial number, or use this guide for how to find that info...

 

https://support.hp.com/us-en/document/c00033108

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.