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shl1024
Level 3
33 6 1 2
Message 1 of 2
168
Flag Post

I ordered a laptop April 10th, order status not moving

HP Recommended
Envy 17t-cg100
Microsoft Windows 10 (64-bit)

I ordered April 10, received and email in May that the order is expected to ship in June. I've also contacted sales and customer support several times and even asked to cancel the order but got no response. It's not the delayed shipping that's irking me, it's that I would have liked to see shipping for cto orders advertised as two or three months instead of two weeks.

1 REPLY 1
praveenbv
HP Support Agent
HP Support Agent
7,672 7,670 337 429
Message 2 of 2
Flag Post
HP Recommended

Hi@shl1024, Welcome to the HP Support Community!

 

 

We'd love you have you join us as an HP new computer owner.  Smiling.

 

New Product? Need Help? HP Online Store – USA – Customer Service

 

 Not your HP store?  Scroll to the bottom of the website and click the Flag to change regions.

 

Customer Service - Examples

 

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OR

Select a subject type

 

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Select a subject type

 

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Select Home and Home Office products > (Next) Select the type of order / information you seek

 

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

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