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- I purchased HP 14-DQ3000DX that was to come with 1 yr Micro...

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05-13-2025 04:08 PM
I just received my HP laptop 14-DQ3000DX that was to come with 1 year Microsoft 365 subscription. I neither got an email or product key with the purchase. I currently have and account that is about to expire in June and the purchase was made to extend that for another year. When I log into Word, it is associated with garunner@**bleep**. Now the purchase was made through georgiarunner@**bleep** for my Best Buy account.
05-13-2025 06:11 PM
Its specs : https://files.bbystatic.com/VIyl8LKx2%2F0BjRmynz7TeQ%3D%3D/Datasheet
That offer is from Microsoft as mentioned on its specs (Partner offers)
Microsoft 365: Bring your ideas to life. Your creativity now gets a boost with Microsoft 365. Office - Word, Excel, and Power Point - now includes smart assistance features that help make your writing more readable, your data clearer and your presentations more visually powerful. One year subscription included
Please check with Microsoft.
Regards.
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