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Locked

‎11-10-2024 02:45 PM - last edited on ‎11-13-2024 09:09 AM by Retired

HP Recommended

I purchased a used HP ProBook and it has bitlock pin need help to get it bypassed or rest help

Category:
2 REPLIES 2

‎11-10-2024 03:54 PM

HP Recommended

The only thing you can do is to reinstall Windows on the encrypted drive.

 

You can use the HP cloud recovery client software to do that if your Probook is a G3 or newer.

 

HP Business PCs - Using the HP Cloud Recovery Client in Windows 11 and Windows 10 | HP® Support

 

Otherwise, you will have to use the Microsoft media creation tool to reinstall Windows.

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‎11-11-2024 10:28 AM

HP Recommended

Hey

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

Stay safe.

I work on behalf of HP.
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