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AtlasB-
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I search ACPI\HPQ0004\3&11583659&0 driver for my laptop

HP Recommended
dv6-2132et
Microsoft Windows 10 (64-bit)

I search ACPI\HPQ0004\3&11583659&0 driver for my laptop

1 REPLY 1
Prométhée
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Message 2 of 2
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HP Recommended

hi

https://support.hp.com/us-en/document/c02609911

 

After an upgrade from Windows 7, 8 or 8.1 to Windows 10 is completed, the HP 3D DriveGuard driver is displayed as an unknown device. Device Manager displays an exclamation mark (yellow bang) indicating there is a problem with the driver.
Figure : Hardware ID Properties for ACPI\HPQ0004
 
Install ProtectSmart software
To resolve this issue, download and install the appropriate version of HP ProtectSmart for your model.
SoftPaq SP61037 is intended for computers displaying the hardware ID ACPI\HPQ0004 in Device Manager. Computers displaying this hardware ID should download and install SP61037.

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