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‎08-29-2023 09:25 AM

HP Recommended
Operating System: Microsoft Windows 11

I uninstalled the usb driver because I was desperate - none of the fixes I followed helped, and the diagnostics didn't show a problem. I need help with getting the driver back and fixing the original problem.  Thanks.

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1 REPLY 1

‎08-29-2023 10:01 AM - edited ‎08-29-2023 10:04 AM

HP Recommended

Clarification:  Original problem was that the usb ports and sc card port did not recognize any devices. I suspected an interrupted windows update (not uncommon where I am).  I redownloaded win11 and HP BIOS updates. HP Support diagnosis showed everything working properly.  But still no usb/sc card action.

What else can I do? 

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