I want to know if all the computer components are left in place.

[A1B2A11]

So I gave away my computer for repair. And now I want to know if all the computer components are left in place. Is there a way to know this? That is, without disassembling the computer.

[Dragon-Fur]

@A1B2A11 

Welcome to the HP English Community --

Interesting question --

If you send your computer to HP Support and have the device repaired by HP,  changes are noted in the repair order.

If you "give away" you computer to have it repaired and the work repair paper work does not include a list of repairs and affected components, ask the tech who worked on the system.

PartSurfer might be able to tell you exactly which parts came installed with your device.

• For the most precise results, use your Serial Number for your search
• Reminder:  Do NOT post private information (including serial number) in the Community

Open PartSurfer

• Select your Country
• Enter the device Product Number , Serial Number, or Part Number in the Quick Search box
• HINT: To see a system-specific list, replace the Product Number with your device Serial Number
• Items accompanied by a tiny box in the Add-to-Cart column are available for purchase

Parts marked as "n/a" (or are missing from the list) are not available from HP.

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What else?

Without opening:

Check whether the components installed now match the previous configuration --

Create a list of system hardware ahead of time, that is, gather and save the information before you need it.

There are different software that might list what is installed in the computer.

There might be regional differences -- not all software is available everywhere.

Examples

System Information Software

Belarc Advisor

HWInNFO

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Current Information

On the system -

System Information

Press FN key + ESC key (at the same time) 

Note that if the FN+ESC works, it may not display the little information window on top of other open menus.

Close / shrink other windows or look for the open task in your Task Bar (HP System Information)

Windows 10 -- Control Panel > icon view > Administrative Tools > Double-Click System Information

Windows 11 -- Control Panel > icon view > Windows Tools > Double-Click System Information

Open System Information > File > Export > Select a Folder > Enter a file name > Save

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References / Resources

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Warranty Check, Security & Viruses, Software and Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair

Open

 Product Home

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

Thank you for participating in the HP Community --

People who own, use, and support HP devices.