12-27-2018 07:44 AM - edited 12-27-2018 08:12 AM
I want to transfer my ownership to my cousin living in another country. It's a new laptop just brought during Thanksgiving in United States.
How do I transfer my ownership? Is there any procedure or HP website links to do that.
I have reached out to HP support and the support person over the phone seemed he's quite unaware of the topic. 😞
12-27-2018 09:15 AM
The warranty follows the hardware so whoever is in possession of the laptop within the warranty period can send it in. HP does not keep a registry of ownership like a land title office. On models purchased in the USA there may or may not be warranty coverage available outside the USA and it may have to be shipped back to the USA for service. Depends on if that model was sold in that specific country.