I want to update Camera Drivers in my laptop

[Manoj42]

Hi Team,

I want to use Skype for WFH. Howver, having issue with Audio and Video setting.

My office IT guy informed me that I need to download latest driver and update from google and it will all function fine.

Iam struggling for this. Can somehow please help.

Laptop : HP Notebook  15-be016TU

Thanking You,

Manoj

[Echo_Lake]

@Manoj42
Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Firstly, perform Windows Update and HP Support Assistant: (do not skip any troubleshooting steps if you feel steps are repeating) 

To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates.

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.

1. To open HP Support Assistant, double-click the HP Support Assistant icon .
2. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
3. Click Check for updates and messages to scan for new updates.
4. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
5. Click the update name for a description, version number, and file size.
6. Select the box next to any updates you want to install, and then click Download and install.

Next step:

• Uninstall Skype.
• Restart your device.
• Download and install Skype.

Click here:https://support.hp.com/in-en/document/c03806613 to know more about Skype calling ( the article might say windows 8 but it's same for windows 10 ) 
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.