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- I would like to know if my laptop battery is still in good c...

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08-06-2024 03:00 PM
A day ago, I noticed that my laptop's battery had lost its capacity after turning off while playing a game.
Everything was normal, I was playing with the PC unplugged, when it suddenly turned off at 65%, when it turned on, it had 0% and I noticed that its battery capacity had dropped, is this normal?
Please help me, i don't know very much about laptops
08-09-2024 03:37 AM
Hi @iboalexander,
Welcome to the HP Support Community.
I'd be happy to help you!
I understand that you are having issues with the battery.
Let's run the battery calibration and see the results.
Hope this helps! Keep me posted for further assistance
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Nal_NR-Moderator
I am an HP Employee