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Invince49
Level 1
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Message 1 of 3
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I2C HID Device Not Working -Code 10

HP Recommended
HP 14 CF 3074 TU
Microsoft Windows 10 (64-bit)

Randomly everytime windows 10 is updated, which also update drivers, causes the I2C HID Device error occuring. This leads to touchpad not functioning for a few days and later it starts working itself. 

I tried uninstalling from device manager and then restarting, making changes in Upperfilter through registry editor as written in other HP community posts and had power reset attempts too but none have worked.

 

Please advise me solution regarding this.

2 REPLIES 2
banhien
Level 20
Level 20
98,866 37,908 12,841 27,090
Message 2 of 3
Flag Post
HP Recommended

@Invince49 

 

Please download and install ELAN Precision Touchpad Filter Driver for your machine:

 

            https://ftp.hp.com/pub/softpaq/sp111001-111500/sp111480.exe

 

Regards.

BH
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Invince49
Author
Level 1
7 2 0 0
Message 3 of 3
Flag Post
HP Recommended

@Banhein, I have tried installing the same driver you mentioned, infact retried but it didn't fix the problem. Could there be any other solution?

 

More details:

The exclaimation mark still appears next to the I2C HID Device in Device Manager, also the touchpad option doesn't appear in Settings and also not appearing in Mouse Settings. Windows 10 is up to date as of 18th May.

 

"Device Status" says:

This device cannot start. (Code 10)

A request for the HID descriptor failed.

_______________________________________________________

"Details" from "Events" tab in properties of the driver says like this:

Device ACPI\ELAN0703\4&f95f3ff&0 was migrated.

Last Device Instance Id: ACPI\ELAN0703\4&f95f3ff&0
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Location Path:
Migration Rank: 0x0
Present: true

 

Following screenshot might help:

Screenshot 2021-05-19 140343.png

 

 

 

 

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