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- Icon missing in dekstop

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05-24-2025 04:21 AM
Hi, can you help me, some of my icon, like WhatsApp, Telegram, Spotify and Sticky notes have missings and turn into that white icon. I had it fixed by doing all the steps that was showed in youtube but still it doesn't fixed anything. It's so frustrating and i don't know how to fixed this problem anymore
05-26-2025 06:54 AM
@Anonymous003, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding the Icon Cache!
We're thrilled to have the opportunity to assist you and provide a solution.
Close All Open Applications:
- Ensure that all your applications are closed.
Open Command Prompt as Administrator:
- Click on the Start menu.
- Type in cmd, then right-click on Command Prompt and select Run as administrator.
Navigate to Icon Cache Directory:
- Type the following command and press Enter:
cd /d %userprofile%\AppData\Local
Delete the Icon Cache Database:
- Type the following commands and press Enter after each one:
attrib -H IconCache.db del IconCache.db
Restart Your PC:
- After deleting the icon cache database, restart your computer.
Hope this helps!
Take care, and have an amazing day!
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Regards,
ZOEY7886
I am an HP Employee