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‎12-09-2021 02:12 AM - last edited on ‎12-09-2021 12:53 PM by Retired

HP Recommended
Product: 15-ba039nl
Operating System: Microsoft Windows 10 (64-bit)

hi i've the problem with this notebook ( product number: Y5K85EA#ABZ serial number: [personal info removed]).

I cannot find the driver page, if i manually enter the number the website says that no product it's find, with the automatic finder finds the product, but loops forever without displaying the driver page.

Category:
1 REPLY 1

‎12-09-2021 07:51 AM

HP Recommended

Hi:

 

I can't find the support page for your exact model either, but you can use all of the drivers and software from the base model 15-ba000 notebook at the link below.

 

Notebook HP serie 15-ba000 Download di software e driver | Assistenza clienti HP®

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