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- HP Community
- Notebooks
- Notebook Software and How To Questions
- In Doc Folder: hp.system.package.metadata & hp.applications....

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10-26-2018 12:38 PM
Not sure how those two suddenly appeared in as subfolders in my Documents Folder, but there they are - please tell me where to put them back and be super specific in giving me directions as I am a total novice (must be or this wouldn't have happened?), thank you very much
hp.system.package.metadata & hp.applications.package.appdata
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Accepted Solutions
10-26-2018 12:50 PM
Hi,
These two folders are fine where they are, but they should be hidden from windows explorer - you can re-hide them as follows.
Right click the folder 1st folder you need to re-hide and select Properties.
Under the Attributes: heading, enter a checkmark in the Hidden box.
Click Apply and Ok.
Repeat this procedure for the 2nd folder.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
10-26-2018 12:50 PM
Hi,
These two folders are fine where they are, but they should be hidden from windows explorer - you can re-hide them as follows.
Right click the folder 1st folder you need to re-hide and select Properties.
Under the Attributes: heading, enter a checkmark in the Hidden box.
Click Apply and Ok.
Repeat this procedure for the 2nd folder.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
10-27-2018 01:21 AM
I wish I knew how it happened. The only new thing I did the other day is install a converter for epub files to doc, pdf, txt, etc. I have uninstalled that, and don't appear to have any viruses (Aviva free version and Windows Defender). Was it something I did?
Thank you for your fix, which has worked just fine.
Much appreciated.
Ruth
10-27-2018 06:12 AM
Hi Ruth,
You're more than welcome
As to why this happened, unfortunately it would fall in to the same category as 'how long is a peice of string?'. Sometimes installing or uninstalling programs will cause an unexpected change in the folder attributes, but this would be just one in a long list of possible culprits - fortunately though, this rarely happens.
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP