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xiaomantou
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Incorrect Drivers for my notebook

HP Recommended
Pavilion Gaming 15-ak030TX
Microsoft Windows 10 (64-bit)

Hello, I was trying to get the last drivers for my notebook, but I noticed some drivers on your site is not related to my notebook and these drivers replace the correct drivers. For example, Driver-Network provide Broadcom and Realtek drivers but my notebook has Intel Wireless Adapter. So could you please fix this? Another question is do you have the preinstalled oem image or recovery image for my notebook?

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WAWood
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HP Recommended

@xiaomantou 

It's not uncommon for the same model notebook to come with different hardware -- so HP site carries the drivers for all the different hardware models.  This is not something to be "fixed".

 

HP does not stock or provide "images"; instead, in some cases they stock HP Recovery Media -- which is a set of disks or USB stick, and in others, the provide the Cloud Recovery option:

 

If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.

The recovery drive can then be used to install Win10 and the HP drivers and utilities that originally came with your PC.

Here is the link: https://support.hp.com/us-en/document/c06162205

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***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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xiaomantou
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"It's not uncommon for the same model notebook to come with different hardware -- so HP site carries the drivers for all the different hardware models.  This is not something to be "fixed"."

Same model different hardware so why the drivers for my hardware have been removed recently? Please verify it.

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