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HP Recommended
HP Pavilion - 15-cc506la
Microsoft Windows 10 (64-bit)

Al realizar la instalacion de HPSupportSolutionsFramework-13.0.1.131 arroja error

-------------------------------------------------------------

Nombre de registro:Hewlett-Packard
Origen: HPSF.exe
Fecha: 08-03-2025 15:15:25
Id. del evento:2000
Categoría de la tarea:Ninguno
Nivel: Error
Palabras clave:Clásico
Usuario: No disponible
Equipo: WIN-F6P7856H400
Descripción:
HP Error ID: -2147467261 en HP.SupportAssistant.Engine.HPSAContext.()
en HP.SupportAssistant.Engine.HPSAContext.LoadHPSFConfig(Boolean forceReload)
en HP.SupportAssistant.Engine.Resources.ResourceTasks.LoadApplicationResources(Boolean isOnAppLoad)
Message: Referencia a objeto no establecida como instancia de un objeto.
StackTrace: en HP.SupportAssistant.Engine.HPSAContext.()
en HP.SupportAssistant.Engine.HPSAContext.LoadHPSFConfig(Boolean forceReload)
en HP.SupportAssistant.Engine.Resources.ResourceTasks.LoadApplicationResources(Boolean isOnAppLoad)
Source: HP.SupportAssistant.Engine

Name: HPSF.exe
Version: 08.00.00.00
Path: C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe
Format: es-ES
RAM: 16269
Ram Utilization: 30
TargetSite: Boolean ()

XML de evento:
<Event xmlns='http://schemas.microsoft.com/win/2004/08/events/event'><System><Provider Name='HPSF.exe'/><EventID Qualifiers='0'>2000</EventID><Version>0</Version><Level>2</Level><Task>0</Task><Opcode>0</Opcode><Keywords>0x80000000000000</Keywords><TimeCreated SystemTime='2025-03-08T18:15:25.7895118Z'/><EventRecordID>1</EventRecordID><Correlation/><Execution ProcessID='0' ThreadID='0'/><Channel>Hewlett-Packard</Channel><Computer>WIN-F6P7856H400</Computer><Security/></System><EventData><Data>HP Error ID: -2147467261 en HP.SupportAssistant.Engine.HPSAContext.()
en HP.SupportAssistant.Engine.HPSAContext.LoadHPSFConfig(Boolean forceReload)
en HP.SupportAssistant.Engine.Resources.ResourceTasks.LoadApplicationResources(Boolean isOnAppLoad)
Message: Referencia a objeto no establecida como instancia de un objeto.
StackTrace: en HP.SupportAssistant.Engine.HPSAContext.()
en HP.SupportAssistant.Engine.HPSAContext.LoadHPSFConfig(Boolean forceReload)
en HP.SupportAssistant.Engine.Resources.ResourceTasks.LoadApplicationResources(Boolean isOnAppLoad)
Source: HP.SupportAssistant.Engine

Name: HPSF.exe
Version: 08.00.00.00
Path: C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe
Format: es-ES
RAM: 16269
Ram Utilization: 30
TargetSite: Boolean ()
</Data><Binary>2D32313437343637323631202020656E2048502E537570706F7274417373697374616E742E456E67696E652E48505341436F6E746578742E0128290D0A202020656E2048502E537570706F7274417373697374616E742E456E67696E652E48505341436F6E746578742E4C6F616448505346436F6E66696728426F6F6C65616E20666F72636552656C6F6164290D0A202020656E2048502E537570706F7274417373697374616E742E456E67696E652E5265736F75726365732E5265736F757263655461736B732E4C6F61644170706C69636174696F6E5265736F757263657328426F6F6C65616E2069734F6E4170704C6F616429</Binary></EventData></Event>

1 REPLY 1
HP Recommended

@R3n3,

 

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English.

 

Take care and have a great day ahead!

Kuroi_Kenshi
I am an HP Employee

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