• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
Are you having hardware issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎10-23-2022 01:04 AM

HP Recommended
Product: HP OMEN Notebook - 15-5000na (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

I have installed my laptop to Windows 10 and I have lost the HP Omen Control Panel. I am now unable to control the keyboard lights, control the beats audio and create shortcut keys, etc.

 

Is there a driver I can download to make this work again? Any help is much appreciated. 

Category:
2 REPLIES 2

‎10-23-2022 07:19 AM - edited ‎10-23-2022 02:07 PM

HP Recommended

Hi:

 

The Beats Audio software should be installed by the W10 Realtek audio driver on your notebook's support page.

 

Driver - HP OMEN Notebook - 15-5000na (ENERGY STAR) | HP® Customer Support

 

You can download the Omen Command Center software from the link below:

 

The HP OMEN Command Center personalizes the gameplay experience through simplified access to custom settings. This package is provided for supported computer models running a supported operating system.

 

1.3.124

 

https://ftp.hp.com/pub/softpaq/sp84001-84500/sp84071.exe

 

Was this reply helpful? Yes No

‎10-23-2022 12:49 PM

HP Recommended

@jackhatch28 

 

Omen Command Center (OCC) is obsoleted, you have to use Omen Gaming Hub now. Please use Windows Store, search for Omen Gaming Hub and install/get to your machine. Your machine is too old now. Some machines only 4 years old but no new software/drivers

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.