Install HP Support Assistant with MDT

[wellwisher54]

I am using MDT 2004 and want to deploy HP Support assistant on new devices.

I have download the Legacy since the normal setup is not working.

After downloading the setup I have extract it with the following files:

I have tried to install it with InstallHPSA.exe /s /a /v /qn, but it is not working.

I also look on the web for more questions about this, but their solution did not work also.

Anyone an idea?

[Dragon-Fur]

@wellwisher54 

Welcome to the HP Community Forum.

I found an old example plate from an old version of the HP Image Assistant - HPIA - (for Business class machines).

The example lists several sp* packages -- the HP Support Assistant software as requiring Attended installation.

There is no reason for the installation requirement for the HPSA to have changed -- that is, HPSA requires an attended installation (on each machine where you want to install the software) as opposed to using an unattended / deployment solution.

The Attended / Unattended installation requirement for the HP Support Assistant is not dependent on using the HP Image Assistant -- the proffered example is merely intended as an illustration.

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