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CPM58
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´Install apps and games from Google Play on your Chromebook´ button visible, but cannot be turned on

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HP Chromebook 15-de0004nd
Chrome OS

A brandnew HP Chromebook HP Chromebook 15-de0004nd ´with the fully integrated Google Play Store´. How to enable installing Google Play apps. Under setings, next to ´Install apps and games from Google Play on your Chromebook´ is the button ´turn on´ visible,. However, the button can not be ´turned on´. The button shows to be  inactive.

 

I tried ´reset settings´, without success.

 

Many thanks for a helpful suggestion.

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Echo_Lake
HP Support Agent
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@CPM58
Thank you for posting on the HP Support Community.

 

I would request you to reach out to our HP Smart Friend Support and our Support Engineers should be able to sort this out. HP Smart Friend Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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