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‎11-23-2020 01:51 AM - edited ‎11-23-2020 01:52 AM

HP Recommended
Product: HP Notebook
Operating System: Microsoft Windows 10 (64-bit)

I have bought my device in 2017 and recently i have done an in-place upgrade for the OS because of the malware issue which has uninstalled all the software. My query is that now how can i install all the software again to get the PC into normal condition

Please share an answer ASAP 

2 REPLIES 2

‎11-23-2020 02:13 AM

HP Recommended

Hi,

What is the exact model number of the notebook

model

Do you mean the HP software which came with the PC?

 

Let me know,

David

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‎11-23-2020 04:36 AM - last edited on ‎11-23-2020 08:02 AM by Retired

HP Recommended

Model Number: [Private information removed]

actually after purchasing the pc they have sent me the windows 10 OS in 2 discs and 1 software installation disc. My query is that how can we install the software present in the disc into our PC

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