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HP Recommended
Elitebook Folio 9470m
Microsoft Windows 10 (64-bit)

Hi i have HP Elitebook Folio 9470m and i have trouble with my bluetooth missing. I saw another post that said to install the bluetooth driver to solve the problem. Please provide me with the save link to download Intel Centrino(R) Advanced-N 6235 Bluetooth driver and step by step instructions on how to activate it. Thank you!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Neither HP nor Intel have the W10 Bluetooth driver for that model Wi-Fi adapter any longer.

 

You have to get the driver from the Microsoft Update Catalog website and use a file unzipping utility to extract the cabinet file into its driver folder and manually install the driver since there is no executable file to run.

 

I have done that work for you and zipped up and attached the driver you need below.

 

Download and unzip the file to its folder.

 

Do not do anything with the files in the folder.

 

Go to the device manager.

 

Click on the Unknown device in the device manager with the hardware ID of USB\VID_8087&PID_07DA, if your notebook shows more than one Unknown device needing a driver in the device manager.

 

Click on the driver tab.  Click on Update driver.

 

Select the 'Browse my computer for drivers' option and browse to the driver folder that you unzipped.

 

Make sure that the Include subfolders box is checked and the driver should install.

 

If you don't know how to find the hardware ID for a device, see the info at the link below:

 

How to Find Drivers for Unknown Devices in the Device Manager

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

Neither HP nor Intel have the W10 Bluetooth driver for that model Wi-Fi adapter any longer.

 

You have to get the driver from the Microsoft Update Catalog website and use a file unzipping utility to extract the cabinet file into its driver folder and manually install the driver since there is no executable file to run.

 

I have done that work for you and zipped up and attached the driver you need below.

 

Download and unzip the file to its folder.

 

Do not do anything with the files in the folder.

 

Go to the device manager.

 

Click on the Unknown device in the device manager with the hardware ID of USB\VID_8087&PID_07DA, if your notebook shows more than one Unknown device needing a driver in the device manager.

 

Click on the driver tab.  Click on Update driver.

 

Select the 'Browse my computer for drivers' option and browse to the driver folder that you unzipped.

 

Make sure that the Include subfolders box is checked and the driver should install.

 

If you don't know how to find the hardware ID for a device, see the info at the link below:

 

How to Find Drivers for Unknown Devices in the Device Manager

HP Recommended

it works! thank you so much

HP Recommended

You're very welcome.

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