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‎11-28-2017 11:14 AM

HP Recommended
Product: 17-an0xx
Operating System: Microsoft Windows 10 (64-bit)

I don't know remember how many times I've updated this and it just keeps popping in the HP SA. 

 

I click on - correctly installed and then it shows up again. I try to install it again and it gets installed and then it shows again.

 

Does anyone know why this is? It gives me the exact same version for the app as well, it's not like it changed the version to a newer one or anything.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-28-2017 11:39 AM

HP Recommended
@xxavatarxx wrote:

I don't know remember how many times I've updated this and it just keeps popping in the HP SA. 

 

I click on - correctly installed and then it shows up again. I try to install it again and it gets installed and then it shows again.

 

Does anyone know why this is? It gives me the exact same version for the app as well, it's not like it changed the version to a newer one or anything.

 

Hi,

 

Sometimes theres a glitch on which the update that youve installed using HPSA will still show up. You just have to manually delete the update after installing it.

 

Also make sure that the version is updated.

 

Regards,

ichi

"Education costs money; so does Ignorance"

If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!


View solution in original post

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2 REPLIES 2

‎11-28-2017 11:39 AM

HP Recommended
@xxavatarxx wrote:

I don't know remember how many times I've updated this and it just keeps popping in the HP SA. 

 

I click on - correctly installed and then it shows up again. I try to install it again and it gets installed and then it shows again.

 

Does anyone know why this is? It gives me the exact same version for the app as well, it's not like it changed the version to a newer one or anything.

 

Hi,

 

Sometimes theres a glitch on which the update that youve installed using HPSA will still show up. You just have to manually delete the update after installing it.

 

Also make sure that the version is updated.

 

Regards,

ichi

"Education costs money; so does Ignorance"

If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!


Was this reply helpful? Yes No

‎10-09-2018 07:04 AM

HP Recommended

How to delete the update?

Was this reply helpful? Yes No
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