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04-19-2024 08:56 AM - last edited on 04-19-2024 10:43 AM by MayS
HP Recommended
Product: HP Notebook - 15-ac020nd (ENERGY STAR)
Is there a newer version of the driver than 8.1.10600.150 compatible with 15-ac020nd? This driver is the [content removed] I have ever seen in my life powering my system off whenever it wants even if the hardware temperatures are no higher than 80 degrees celsius.
1 REPLY 1
04-19-2024 09:02 AM
HP Recommended
You can try this version and see if it works...
10.1.17695.8086
https://ftp.hp.com/pub/softpaq/sp93001-93500/sp93134.exe
If not, try this one:
8.2.11003.3588
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