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HP Recommended
HP Notebook - 15-ac020nd (ENERGY STAR)

Is there a newer version of the driver than 8.1.10600.150 compatible with 15-ac020nd? This driver is the [content removed] I have ever seen in my life powering my system off whenever it wants even if the hardware temperatures are no higher than 80 degrees celsius.

1 REPLY 1
HP Recommended

You can try this version and see if it works...

 

10.1.17695.8086

 

https://ftp.hp.com/pub/softpaq/sp93001-93500/sp93134.exe

 

If not, try this one:

 

8.2.11003.3588

 

https://ftp.hp.com/pub/softpaq/sp88001-88500/sp88284.exe 

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