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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Intel HD 620

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09-12-2020 02:02 AM
I have an HP 17-bs005ur (1UQ31EA), recently installed Windows 8.1. Drivers were installed on almost all devices, with the exception of the Intel HD 620 video. There are different solutions on different forums, but unfortunately they did not solve the problem.
Who knows how to install drivers on Intel HD 620 Windows 8.1.
Please give detailed and step by step instructions.
09-14-2020 01:41 PM
@_KN_ Welcome to HP Community!
I understand that you are looking for the drivers for intel HD 620.
There are no drivers available for Windows 8.1
However, try updating the computer, this will install the latest updates -
Step 1 Windows Updates -
1) In the search box, type, and open Windows Updates.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
Step 2 Install updates using HP Support Assistant
- In the search box, type, and open HP Support Assistant.
- Check for updates.
- If the updates are available, click on install and restart the computer.
Note: If you do not have HP Support Assistant installed, Click here to download the same.
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