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HP Pavilion Gaming Notebook - 15-ak011na (ENERGY STAR)

Hi.

I am recently having trouble using the Adobe Lightroom Classic software on my laptop. When opening LR I get a message advising me "The current version of your Intel display driver may cause performance and stability issues. It is strongly recommended you update to driver to driver version 100-8476 or later. Drivers are supplied by Intel or your laptops manufacturer. " I cannot find where to download this driver, either the HP or Intel websites.

The current driver installed (and showing as the latest) is 22.20.16.4836 dated 17th Oct 2017. As it stands it does cause significant performance issues so would like to update the driver to eliminate this issue. I have my LR software set to use my other onboard graphics card, Nvidia GeForce GTX 950M, but the Intel card still affects the performance of LR. I have tried shutting down the Intel card but the quality of the display does seem to suffer.

Anybody out there have any answers for me please.?

Anstonian

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