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‎11-15-2017 06:55 AM - edited ‎11-15-2017 06:59 AM

HP Recommended
Product: HP Pavilion DV6 3000T
Operating System: Microsoft Windows 10 (64-bit)

My laptop doesn't seem to run DirectX 11, EVEN though I have Windows 10 installed. I am not sure if it is an issue with my laptop/software, or if it is just not possible to run DirectX 11 on my graphics card. I have tried installing DirectX 11, yet in Windows Store it still doesn't recognize DirectX 11 and leaves a red X, instead of a green check. Does anyone  answering happen to know if it is still possible to run DirectX 11, and if so, how may I do it?

 

Also, my computer claims to have DirectX 12, but it still does not recognize DirectX 11. How can I fix this?

 

SPECS

 

  • 2.4 GHZ Intel Core i5 450m
  • Intel HD Graphics
  • 250 GB Samsung SSD
  • Windows 10 Pro 
  • 6gb RAM
1 REPLY 1

‎11-15-2017 08:53 AM

HP Recommended

1st gen Intel Core HD video will only actually work with DirectX 10 so you can try to install DX11 or 12 but programs needing to run those versions will not work. 

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