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HP Recommended
HP 15-d002tx Notebook PC
Microsoft Windows 10 (64-bit)

I have download all the Graphics drivers given in the HP support, but doesn't fit or work any drivers. Kindly gave me the link  or suggest me the perfect match to my lappy.

 

Microsoft Basic Display Adapter
PCI\VEN_8086&DEV_0166&SUBSYS_21BC103C&REV_09
PCI\VEN_8086&DEV_0166&SUBSYS_21BC103C
PCI\VEN_8086&DEV_0166&CC_030000
PCI\VEN_8086&DEV_0166&CC_0300dsd.png

2 REPLIES 2
HP Recommended

@Duatsanga

 

Your machine came with FreeDOS actually. Now please try

 

    https://downloadcenter.intel.com/product/81499/Intel-HD-Graphics-4000

 

You may need to diwnload and install Chipset drivers first from

 

          https://support.hp.com/au-en/drivers/selfservice/hp-15-d000-notebook-pc-series/6529963    

 

Regards.

BH
***
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HP Recommended

Hi, @Duatsanga

 

The W10 driver that Banhien posted does contain support for this part of the hardware ID you posted...PCI\VEN_8086&DEV_0166.

 

So try that one first.  If it doesn't work...

 

See if this works...I cannot find a W10 driver for that full hardware ID.

 

Try manually installing the W8.1 driver as follows...

 

Download and save, but do not run this driver...

 

https://ftp.hp.com/pub/softpaq/sp64001-64500/sp64376.exe

 

Then download and install this free file utility...the 2nd file at the top of the page is for 64 bit.

 

https://www.7-zip.org/

 

After you install 7-Zip, right click on the graphics driver file you saved.

 

Have 7-Zip Extract to:  and let it extract the file into its folder name (sp64376).

 

Once that is done, go to the device manager, click to expand the Display Adapters device manager category.

 

Click on the Microsoft basic display adapter listed there.

 

Click on the driver tab.  Click on Update Driver.  Select the Browse my computer for driver software option, and then at the bottom of that window, select the Let me pick from a list of device drivers on my computer.

 

Click on Have Disk and browse to the driver folder 7-Zip created (sp64376)>Graphics>56763 (setup information file), and see if the driver installs that way.

 

Then restart the PC.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.