06-23-2019 03:28 AM
On my "HP Spectre x360 Convertible 13-w0XX" after installing Windows 10 I keep having an error with the "Intel Media SDK DFP" it attempts to install but keeps having the error: "Code: 0x80070057"
Also btw I never selected this app or chose it from the Windows 10 App Store.
So I am curios as well why it wants to install.
Any suggestions on how to resolve?
06-25-2019 02:18 PM
@Ward_Horsfall, Welcome to the HP Support Community!
Let us try these steps that may resolve this issue:
Run Windows Update troubleshooter.
Click here to know how.
Once done, check for Windows update as mentioned in the same document.
Also, run the HP Support Assistant
- In the search box, type and open HP Support Assistant.
- Check for updates.
- If the updates are available, click on install and restart the computer.
Note: If you do not have HP Support assistant installed, Click here to download the same.
Let me know how this goes.
If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I am an HP Employee