• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
15-r225cy TouchSmart
Microsoft Windows 10 (64-bit)

Peace,

 

I finally made the switch and installed Windows 10 Enterprise 64bit.  However, now there is an alert on my Device Manager list.  When I run windows update to get the driver I get a message telling me the best driver is installed.  Will someone please inform me of the right and exact driver to install for my machine?  I'd really appreciate it.  Below is screen shot of what I am seeing.

 

Untitled.png

 

 

Thanks in advance.

2 REPLIES 2
HP Recommended

Hi:

 

I believe you need this version for the Celeron processor your PC comes with...

 

https://ftp.hp.com/pub/softpaq/sp65001-65500/sp65473.exe

 

 

HP Recommended

Thanks but that didn't get rid of the message.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.