• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP ZBook Studio G5
Microsoft Windows 10 (64-bit)

Hi,

 

Hp support assistant fails to install  the Intel Wlan Driver for microsoft windows 10(DCHU) update:

 

softPaq-number: sp92647

version 20.90.0.7

 

It only says "instalation is unsuccesfull".

 

i've tried to instal is several times, and all other driver updates are installed. Why is this update not installing? and is there a way to install it anyway, since the next Wlan update is also giving the same error.

 

with regards,

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

 

You can try to download, save and install this:

https://support.hp.com/in-en/drivers/selfservice/swdetails/hp-zbook-studio-g5-mobile-workstation/188...

 

Uninstall Intel wireless driver already installed from device manager before proceeding with installation of above driver.

 

 

View solution in original post

3 REPLIES 3
HP Recommended

 

You can try to download, save and install this:

https://support.hp.com/in-en/drivers/selfservice/swdetails/hp-zbook-studio-g5-mobile-workstation/188...

 

Uninstall Intel wireless driver already installed from device manager before proceeding with installation of above driver.

 

 

HP Recommended

I have the same problem. I tried to download your file, but link is dead.

HP Recommended

 

May be the some maintainence work is going on with HP site

 

You can get the latest revised driver from here: https://support.hp.com/in-en/drivers/selfservice/swdetails/hp-zbook-studio-g5-mobile-workstation/188...

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.