Intel dynamic platform and thermal framework

[Görcsi]

Hi everybody,

I bought my new notebook with free dos a few days ago, and installed on windows 11 pro 64 bit. Unfortunately i have a missing driver (see the attachment). If am i too understand correctly that it is a intel dptf driver.  I didn't find this driver on the hp support community website. Could you help me? Where can i find this driver? 

[Paul_Tikkanen · Accepted solution]

Hi:

According to the hardware ID you posted, you need this driver:

Intel Gaussian and Neural Accelerator Driver

03.05.00.1578

sp154468.exe

Here's a partial copy and paste of the driver setup information file which shows driver support for the hardware ID you posted:

[Manufacturer]
%Intel%=Intel, NTamd64.10....16299

[Intel.NTamd64.10....16299]
%IntelGNA.DeviceDesc%=IntelGNA_Install, PCI\VEN_8086&DEV_5A11 ;GNA 0.9
%IntelGNA.DeviceDesc%=IntelGNA_Install, PCI\VEN_8086&DEV_3190 ;GNA 1.0
%IntelGNA.DeviceDesc%=IntelGNA_Install, PCI\VEN_8086&DEV_4511 ;GNA 1.0
%IntelGNA.DeviceDesc%=IntelGNA_Install, PCI\VEN_8086&DEV_8A11 ;GNA 1.0
%IntelGNA.DeviceDesc%=IntelGNA_Install, PCI\VEN_8086&DEV_9A11 ;GNA 2.0
%IntelGNA.DeviceDesc%=IntelGNA_Install, PCI\VEN_8086&DEV_4E11 ;GNA 2.0
%IntelGNA.DeviceDesc%=IntelGNA_Install, PCI\VEN_8086&DEV_4C11 ;GNA 2.0
%IntelGNA.DeviceDesc%=IntelGNA_Install, PCI\VEN_8086&DEV_464F ;GNA 3.0
%IntelGNA.DeviceDesc%=IntelGNA_Install, PCI\VEN_8086&DEV_A74F ;GNA 3.0
%IntelGNA.DeviceDesc%=IntelGNA_Install, PCI\VEN_8086&DEV_467E ;GNA 3.0
%IntelGNA.DeviceDesc%=IntelGNA_Install, PCI\VEN_8086&DEV_7E4C ;GNA 3.5
%IntelGNA.DeviceDesc%=IntelGNA_Install, PCI\VEN_8086&DEV_AE4C ;GNA 3.5
%IntelGNA.DeviceDesc%=IntelGNA_Install, PCI\VEN_8086&DEV_774C ;GNA 3.5

[Görcsi]

Dear Paul,

Thank you for your help. That was the correct driver. One more question about a missing driver.  Could you answer me what could it be ? 

[Paul_Tikkanen]

You're very welcome.

You need this driver for that device:

HP Application Enabling Software Driver 

1.80.4268.0 

sp161485.exe

Here's a partial copy and paste of the driver setup information file which shows driver support for that hardware ID:

[Manufacturer]
%Mfg% = HP,ntamd64.10.0...16299,ntx86.10.0...16299,ntarm64.10.0...16299

;======================= Device Install x64 Section ========================

[HP.ntamd64.10.0...16299]
%DeviceDesc% = hpcustomcapdriver_Install.ntamd64, ACPI\HPIC0003
%DeviceDesc% = hpcustomcapdriver_Install.ntamd64, ACPI\HPIC000C
%DeviceDesc% = hpcustomcapdriver_Install.ntamd64, ACPI\HPIC0016

[Görcsi]

Dear Paul,

Thank you for your fast answer. Unfortunately, this driver didn't solve my problem. I have a missing driver yet. 

[Paul_Tikkanen]

You're very welcome.

Try manually installing the driver as follows:

Go to the device manager.

Click on the ACPI\HPIC0003 device needing the driver.

Click on the driver tab.

Click on Update driver.

Select the 'Browse my computer for drivers' option and browse to the driver folder that was created when you ran the file.

That folder will be located in C:\SWSetup\sp161485.

Make sure that the Include subfolders box is checked and see if the driver installs that way.

[Görcsi]

Dear Paul,

Thank you for your help. It was the solution. 

[Paul_Tikkanen]

Anytime.

Glad to have been of assistance.

Cheers,

Paul