Intel(r) Management Engine Interface and power off

[ProfessionalNot]

Hello, I have Hp Notebook 15. At first, it charged at 100%, but when i took off the charger it turned off immediately. I checked the battery but there was not a problem, after that i went to drivers and i saw that there was a yellow triangle, the Inter(R) Management Engine Interface (error 10). I updated driver and after that it got abolished so i installed it again, but the triangle was still showing up and the computer would still turn off by it's own if the charger was not connected to the root. Is it because of the driver? Or something else?

[A4Apollo]

Hi! @ProfessionalNot,

Please share the product number of the PC to assist you better.

Try the steps recommended below and check if it helps.

Manually reinstall driver

1) On your keyboard, press the Windows logo key and X at the same time, click Device 
2) Click to expand System devices. Right-click Intel (R) Management Engine Interface and click Uninstall. 
3) When prompted with the uninstall confirmation, check the box for Delete the driver software for this device, and then click OK to continue. 
3) Reboot your computer. Windows will automatically help you update the correct driver once you restart.

If the above steps do not fix the issue, upgrade the BIOS to the latest version using HP support assistant.

Refer this article to know more information about using the HP support assistant. Click Here

Run Power Troubleshooter.

On Cortana, enter  Troubleshooter then select Troubleshooting.
Click Improve power usage to open the window, then click Next. 
This should run the troubleshooter and can fix any detected issues. You may try restarting your computer and charge your battery again.

Lastly, try running a battery test from the F2 system diagnostics page and check if the hardware components on the PC are functioning correctly.

Refer this article to know more information about running system diagnostics on your PC. Click Here

Let me know how it goes!

Take Care! 🙂

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