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HP Pavilion x360 Convertible 14-dd0004ur

Product: HP Pavilion x360 Convertible 14-dd0004ur.

 

I want to preface this by first saying that I don't believe this is a hardware issue, the random shutdowns happen regardless of whether my laptop is connected to the charger or not and also regardless of anything that is actively running.The fan seems to be running fine so I also don't think this is an overheating issue either.The fan is working fine, so I also don't think it's an overheating problem.
After the first battery replacement, there were no problems, and only the next day my laptop turned off periodically, after 20-40 minutes, but this was enough for more than an hour after it turned off (turns on for 3 to 5 minutes with the inscription * indicated in the photo*). At the same time, regardless of whether it is powered by a battery or connected to the mains.
I suspect that this is not the original battery (I did not find the original myself, since the HP laptop system checks for USB connections, as well as manufacturer parts such as the battery. He starts checking and sees.

valera79_0-1713714182812.png

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.