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‎01-15-2019 11:11 AM

HP Recommended
Product: Pavilion cs-1004ur
Operating System: Microsoft Windows 10 (64-bit)

I bought a pavilion-cs1004ur laptop, the display did not work for him, I passed it, purchased the same, but in another store (all hp partners), but that's not the problem, at the slightest load ssd cracked, I passed again. Is it worth it to rely on this laptop?

3 REPLIES 3

‎01-15-2019 04:30 PM

HP Recommended

@Alfa_tron

Sorry, but I'm having trouble understanding some of your comments ...

You said repeatedly that when you ran into issues with the laptop, you "passed it". I don't understand that expression. Please explain what you did.

You also said the SSD "cracked" -- but the SSD in this model PC is a memory stick with a controller on it to force it to work like a disk drive. It would take a LOT of pressure to flex the laptop to the point that it would crack.  Are you saying that you put enough weight on it to crack it?

We can proceed when you provide the information.
Thanks



I am a volunteer and I do not work for, nor represent, HP
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‎01-15-2019 10:18 PM

HP Recommended

Sorry. I didn't miss,i returned the goods to the store (2 times) ssd:whistling, making strange noises.

 

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‎01-16-2019 07:45 AM

HP Recommended

@Alfa_tron

Sorry you had so many problems -- but the SSD can not make any noise, as it is simply a memory stick with a disk controller chip on it.



I am a volunteer and I do not work for, nor represent, HP
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