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10-31-2022 10:09 AM
Sorry to hear that you are having problems ... I would like to help you.
This points to <alcor micro card reader driver> ...
Let me check your basic system configuration.
(1) Run msinfo32
- Select <System Summary>:
--->>> Copy/screenshot/paste following key/value pairs:
( equals HP product number (p/n) )
(2) Start Windows <Device Manager>
- Expand <Other devices> ? (Those entries are for hardware for which Windows has not loaded a suitable driver)
- Expand <Memory technology devices>
- Expand <Universal Serial Bus controllers>
- Expand <USB Connector Managers>
--->>> Send screenshot
(3) Please report your results
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