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HP Recommended

Getting an error when login into my HP Pavillion laptop (15t-cs300) with Win11 stating it cannot load the HPChix64.sys driver due to security settings.   Is this a legit driver we need to load?

Thanks.

1 REPLY 1
HP Recommended

Hello @PG_AZ 

Sorry to hear that you are having problems ... I would like to help you.

 

This points to <alcor micro card reader driver> ...

 

Let me check your basic system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU

( equals HP product number (p/n) )

Processor

BIOS Version/Date

BaseBoard Product

BaseBoard Version

 

(2) Start Windows <Device Manager>

- Expand <Other devices> ? (Those entries are for hardware for which Windows has not loaded a suitable driver)

- Expand <Memory technology devices>

- Expand <Universal Serial Bus controllers>

- Expand <USB Connector Managers>

--->>> Send screenshot

 

(3Please report your results

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