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HP Recommended
HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2000 (2P6B1AV)
Microsoft Windows 10 (64-bit)

I have an Hp Pavilion Gaming ec2075ax laptop, and  ever since I updated my BIOS through the HP Support Assistant Application to the BIOS : F.21-03/16/2022. I am unable to use any live operating systems like any live Linux OS.

Sometimes even windows gives me the Blue Screen Of Death. With Code something like ACPI.

 

Everything worked fine before the BIOS update but now all the OS give this error(windows works fine).

 

After Grub Menu This Error and Then RestartAfter Grub Menu This Error and Then Restart

 

I have also found another user suffering from the same issue I have linked his post Here. 

 

When I use the HP SA to check for If any BIOS updates are available for my system or not it says no updates available but when I go to the hp website and in the drivers and software's section I enter my product Id then It detects my product as HP Pavilion 15 ec-2000 and for that it shows that there is an BIOS update available i.e. I have attached the image below

arch2.png

 

Is the HP Website detecting the wrong product or all the machines in the ec-2XXX can use the BIOS?

Please help me out, I am really stuck this really hurts my performance and my work since I need to use Linux and I am unable to do so.

 

Product name (HP SA) : HP Pavilion Gaming Laptop 15-ec2xxx

Processor name : AMD Ryzen 5 5600H with Radeon Graphics

6 REPLIES 6
HP Recommended

Hi,

Yes you can update to version F22 Rev A

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-15.6-inch-gaming-laptop-pc-15...

 

do not know if it will help with the live OS problem.

 

Hope it helps,

David

HP Recommended

Will the above mentioned BIOS support my laptop?

Will it support all ec2000 series? I want to be sure

Updating the BIOS won't mess up my system right? Because I have heard that messing up your BIOS can brick your system/mother board.

 

What happens If the BIOS is incompatible or something like that?

I am making sure because I know my model that I purchased from the seller is ec2075ax exactly. Not just ec2000.

 

I downloaded the above BIOS update today from the HP website and HP SA prompt came up with the option to install after the download had finished, But I was not sure if it will support my laptop so I canceled it.

HP Recommended

Yes, it will be compatible with your system.

Before installing, the BIOS also checks if the system is compatible.

 

Hope it helps,

David

HP Recommended

[UPDATE] Well I update the BIOS after making an BIOS recovery USB first, but as you said updating the BIOS didn't helped me with that.

Please at least point out whats causing the issue or what department is causing the of this type.

 

HP Recommended

Do you know anything about Laptops with latest Nvidia RTX 3050 not working up with Linux?

Because I tried to use Fedora With Basic Graphics and It worked fantastically.

 

Although It has all the issues related to the ACPI i.e The I wasn't able to reduce or control the brightness of the screen,

 

and I was also stuck with the weird 728p resolution with my 1080p screen and that made everything look blurry,

 

I was able to connect to the internet through my WiFi card somehow it supported my WiFi card by default. And spent like 30 mins with no auto shut down or auto reboot.

I have attached a video of it.

 

And could you provide me with some e-mail of similar contact info? So, that I can contact the authority and notify them about this issue so that it gets fixed later at least. I don't hope these guys would do anything but what gives if someone notices. Man this sucks this laptop is only made to run Windows only, never had this kind of issue with other laptops.

 

I have spent too much time trying to resolve this issue.

 

 

HP Recommended

The Problem is finally solved for good.

 

When you get to the Grub menu press e or c i don't remember, then go to linux kernel line and add this to the last

 

 vmlinuz......                 ..                          nouveau.modeset=0

 

please please triple check the spelling its to easy to get it wrong.

 

This is being caused by the nvidea drivers being wrong one or something.

 

If you use POP Os the nvidea version you will have no issues or what so ever.

 

After adding that line to the kernel line I was able to use each and every kind of OS that I was having issues with.

 

Will be posting detail solution soon.

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