Issue Activating MSOffice

[DanaL1]

I purchased this laptop from QVC in 2017 but never activated MS Office with the information provided in the laptop packaging. and of course, I've lost that information. How can I get MSOffice activated. I am in need especially of MSWord for resume building.

Thank for your help!

[WAWood]

@DanaL1 

First off, the version of Office that comes preloaded on HP PCs is a trial version, and since that expires, it does NOT activate.

IF you are trying activate that version, you will not succeed.

Second, if you believe that you purchased Office included with your HP PC, then you will have to contact HP Customer Support directly because we here can not assist you in that activation.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!