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Shivam_Malviya
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Message 1 of 2
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Issue while Updating AMD Radeon Graphic Software

HP Recommended
HP Pavilion Gaming Laptop 15-ec0xxxX
Microsoft Windows 10 (64-bit)

Hello 

I am trying to update the AMD Radeon Graphic software in my laptop since I got this.

Anytime I go to update it it shows "Windows cannot find 'C:\Program Files\AMD\CIMBin64\InstallerManagerAPP.exe"

Shivam_Malviya_0-1596561238649.png

 

Please help me out in this.

 

1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Shivam_Malviya Welcome to HP Community!

 

I understand that you are unable to update the AMD software.

 

Try updating the computer, this will install the latest updates -

 

Step 1 Windows Updates -

1) In the search box, type, and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Step 2 Install updates using HP Support Assistant

  1. In the search box, type, and open HP Support Assistant. 
  2. Check for updates. 
  3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.

 

Please perform the system file check.

 

1) Select Start, and in the search box, enter Command Prompt. Press and hold (or right-click) Command Prompt (Desktop app) from the search results and select Run as administrator. 

2) Enter DISM.exe /Online /Cleanup-image /Restorehealth (note the spaces before each "/"). 

3) Enter sfc /scannow (note the space between "sfc" and "/"). 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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