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- HP Community
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- Issue with Keyboard and Tablet Mode on HP Elite x2

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05-17-2025 05:57 AM
Hello, I am experiencing an issue with my HP Elite x2. After opening the device (lifting the screen), the physical keyboard does not work and the system remains in tablet mode. Conversely, when I close the device (lower the screen), it unexpectedly switches to laptop mode. It seems that the device misinterprets the device mode (tablet vs. laptop) and possibly fails to detect the keyboard hardware correctly. This behavior suggests there may be a problem with the sensor or keyboard connector.
Could you please advise on how to resolve this issue or whether a hardware repair is required?
Thank you in advance!
06-03-2025 05:51 AM
My keyboard stopped working again
After the latest Windows update, the same old issue is back: when the laptop is unfolded, it switches to tablet mode; when folded, it thinks it's in laptop mode.
Exactly the opposite of what it should be.
Any fixes, or is it rollback time again?