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CB710-64002
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Message 1 of 2
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Issue with drivers

HP Recommended
Notebook 15bs180tx
Microsoft Windows 10 (64-bit)

I have recently updated my windows 10 to latest version (2004, os build 19041). After updating when trying to install my pc drivers, getting an error message. " The driver is not supported to this version of windows". What to do next?please help!!!

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sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@CB710-64002

 

Welcome to the HP support community.

 

Update all the drivers using HP Support Assistant:-

Download and run the HP Support Assistant from this Link: Click here

 

HPSA will automatically search for all the latest drivers for your Notebook

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

 

Sandytechy20
I am an HP Employee

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