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‎07-31-2024 12:57 PM

HP Recommended
Operating System: Microsoft Windows 11

Keyboard issue...to open new window or close window or else to showdown also some some times system getting struck. And notepad also getting struck, at that time I tried to use mouse, without mouse also I am unable to work, screen getting strucked. Please help me with this issue. Thanks you so much for your help in advance:)

Category:
1 REPLY 1

‎08-03-2024 05:24 AM

HP Recommended

Hi @Bhanupriya2,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

To be able to answer you effectively, we need some information.

 

Was there any physical damage or liquid spillage on your PC?

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Nal_NR-Moderator
I am an HP Employee

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