Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎05-25-2023 05:07 PM

HP Recommended

I have been in contact with Google multiple times and they said that it's most likely an issue with my device. Everytime I open my Google Drive I get a message saying "The server encountered an error. Please tray again later". I also cannot create any new documents or open any of my folders. If I want to create new documents, I have to create it on a different device and then search up the document name.I am confident the issue is with my laptop, since this doesn't happen on my phone or any other computers I log into. After sending multiple emails with Google Support the past few weeks, they said the following:

 

Some potential causes:

  • Firewall 
  • Antivirus
  • Chrome extension is blocking 
  • Internet service provider
  • Operating System issues

The error is with your device software or your internet connection. I highly recommend letting your device support check into this. 

 

I have no idea how to directly email HP Support; for me it's easier to send an email than to call them so that way they can actually see the issue in action.

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.