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‎09-08-2024 03:27 PM

HP Recommended
Product: HP Laptop - 14-fq0040nr
Operating System: Microsoft Windows 11

I can't install 2024-08 Cumulative Update Preview for Windows 11 Version 23H2 for x64-based Systems (KB5041587) on my laptop as the error code 0x800f0831 keeps coming up. I have tried downloading the update manually. I have tried both Windows Update and some background transfer troubleshooter. Nothing is working. I didn't know if anyone could help me! Thank you!

Category:
1 REPLY 1

‎09-08-2024 03:46 PM

HP Recommended

@Simons2424 

 

That error is from Microsoft, not from HP hardware. Please try

 

              Windows 11 error 0x800f0831

 

Regards.

BH
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