Keep getting BIOS update when starting

[tomica]

Nearly every time I start the laptop, it goes through the same BIOS rewrite ritual. If I'm lucky after 2 -3 runs the Windows welcome appears. According to the HP Support Assistant the BIOS is up to date. Extremely disappointed that HP can't solve such a problem which seems to be affecting a lot of users. My first and last HP product.

[BeemerBiker]

This should not happen.  There is something badly wrong if the BIOS is being flashed.

sanity check:  1-make sure no USB flash is plugged in;  2-look for stuck key on keyboard

Try running UEFI diagnostics.

Tap the ESC key after powering on. Tap it once a second after you see the LEDs on the keyboard flash. When you see the startup menu, press F2 to run diagnostics.

If a component fails during the UEFI test then Click here to check warranty

HP releases newer UEFI diagnostics periodically.
When you select F2 during boot you are requesting UEFI diagnostics.
There is an updated diagnostics package Click Here
Look for the phrase 'issues outside the OS',
Expand the '+' symbol and click the DOWNLOAD button.
The version of the UEFI diagnostics is shown at the left of that DOWNLOAD button.
When you press F2 to run diagnostics please ensure the version is the new one.

This can be installed from a USB flash drive if necessary.

How to contact an HP agent:
Sign in to your support page
Select the product you need help with and scroll down to support options.
Select "Contact us". You can change country and language if necessary.