• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎10-27-2019 01:33 PM

HP Recommended
Product: hp envy 17 ce0001ns
Operating System: Microsoft Windows 10 (64-bit)

My keyboard backlight turns off in few seconds after turning it on by touching any key or the touchpad. I'd like to keep backlight on until I decide to turn it off. Is it posible? Thanks

1 person had the same question
2 REPLIES 2

‎10-27-2019 02:05 PM

HP Recommended

@RobStark 

 

Please try the following instructions

 

    https://support.hp.com/au-en/document/c01612362

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎10-30-2019 03:30 AM

HP Recommended

Thanks for trying helping me, but I had already seen that. For this ce0001ns model, BIOS does not have any option as they appear in the link you've attached. And I havent found by myself any option among BIOS parameters where I could amend anythingr related with backlight keyboard. It's a new model and maybe documentation may need to be updated in this HP web

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.