• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎05-22-2022 02:03 PM - last edited on ‎05-22-2022 02:44 PM by Retired

HP Recommended
Product: HP Chromebook 11a-na0035nr

Last night, I got the 1% notification from my Chromebook. Of course, I thought nothing was wrong. So I quickly plugged it in, but it shut off before I could plug it in time. I didn't think anything was strange until I turned it back on. Once I turned it back on, I looked at the battery percentage, and it was still on 45% like the last time I checked it. It did not die. Today, in the span of 5 minutes, it's happened twice again. Each time my battery has remained at 30% but I get the 1% notif and it "dies". I power it on and it was not dead. Can someone please help me with this annoying problem?

Category:
1 person had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.