02-17-2014 08:19 PM
I have a HP ENVY TS 15 Notebook PC. When I hit the buttons: q+w+e+r+u+i+o and then hit n or b, airplane mode turns on/off.
Why would this happen? Does it merely have to do with how the keyboard recognize keystrokes?
02-19-2014 09:51 AM - last edited on 02-28-2017 04:23 PM by OscarFuentes
Welcome to the HP forum!
Thank you for your query, I am happy to help.
I understand that pressing a combination of keys, causes the airplane mode to turn off/on.
Here are some options to try: uninstalling and reinstalling the software for the keyboard, a different keyboard, restore back to a known good time or do a system recovery. Here is a link to the HP Drivers & Downloads page, you will need to input your model and operating system to display a list of drivers for your system.
Here are documents to assist you with the last 2 options Using Microsoft System Restore (Windows 8)
and Performing an HP System Recovery (Windows 8). Please feel free to re-post if you need any further assistance.
03-19-2017 11:00 PM
I have this exact same problem, with HP Zbook 15
q w e r t u i o p Keys turn airplane mode on and off. and open a whole host of other menu's
I have replaced keyboard and completely reinstalled OS windows 10 latest ver.