Keyboard Omnibook X Flip 14

[TessM2007]

The "greater than sign", "less than sign" and "backslash sign" are on the same key as the "L" on my keyboard, when i try to type these signs by using the Alt Gr key it doesn't work. When i try it on Google or other sites nothing comes up and it just stays blank like there's nothing to type, and when i try it on Word "1)" comes up, like a summary. This means there's probably something wrong with the driver software, i tried everything to fix it and i did every update possible and nothing helps. My computer just doesn't recognize there are other symbols other than the "L" on that key. 

[Kuroi_Kenshi]

Hi @TessM2007,

Welcome to the HP Support Community!

Thanks for reaching out about your query regarding your keyboard!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Keyboard Layout Settings:

• Make sure your keyboard layout matches the layout of your physical keyboard. Go to Settings > Time & Language > Language, and then select the correct keyboard layout.

Check Input Method Editor (IME):

• If you're using a specific input method editor, ensure it's compatible with your device and properly configured.

Update and Reinstall Drivers:

• Go to Device Manager > Keyboards, and then right-click to update the driver. If issues persist, you can uninstall the keyboard and restart your computer to reinstall the driver automatically.

HP Support Assistant:

• Use the HP Support Assistant to diagnose and fix common issues. You can download it from HP's website if you don't have it installed.

Region Settings:

• Check your region settings to ensure they match the keyboard you are using. Incorrect settings may lead to improper keyboard behavior.

Sticky Keys and Accessibility Features:

• Make sure Sticky Keys or any other accessibility feature isn't interfering with the Alt Gr functionality. You can find these settings in Control Panel under Ease of Access.

BIOS Update:

• Sometimes a BIOS update can resolve peripheral issues. Visit the HP website and update your BIOS if needed.

Test in Safe Mode:

• Start your computer in safe mode to see if the problem persists. This can help determine if a third-party application is

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,