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Rajnesh1
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Message 1 of 2
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Keyboard Pagedown scrolling automatially

HP 15-da0xxx
Microsoft Windows 10 (64-bit)

Bought HP laptop recently. Problem Started with page down. Whenever I open a page, it gets automatically scrolls down to bottom. I even did keyboard tester. The problem is on Page down. Needed help.

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HP Support Agent
HP Support Agent
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Message 2 of 2
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Flag Post
HP Recommended

Keyboard Pagedown scrolling automatially

@Rajnesh1,

 

Welcome to the HP Support Community!

 

Are you facing this issue on the browser? If yes, which browser?

Are you facing this issue in any program or software?

 

Meanwhile, I recommend you uninstall the touchpad driver from device manager and then download and install it from the below link.

 

https://support.hp.com/in-en/drivers

 

Here is how it is done.

  1. Type "Device Manager" into the search field to open the device manager console.
  2. Expand the node that represents the type of device that you want to uninstall, right-click the device entry, and click Uninstall.
  3. On the Confirm Device Removal dialog box, click OK to start the uninstall process.
  4. When the uninstall process is complete, remove the device.

NOTE: On the Confirm Device Removal dialog box, click the Delete the driver software for this device option to delete the driver package that was used for the device.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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