Keyboard Problems

[PhilCollins1]

I am getting double and triple characters from all characters on the keyboard on occasions where I am a bit slow to remove fingers from the keys.  I seems that the de-bounce time is too short.

Can anyone advise how to change the de-bounce setting

Best regds

Phil Collins

[Jeet_singh]

@PhilCollins1,

Thank you for posting your query on HP Support Community,

Have you tried to use an external USB keyboard and check if that works.

Let's try these steps here: 

I suggest you to use a different keyboard and check if you are able to use with your computer. 

If the above suggestion doesn’t help. Follow Methods below.

Method 1: Run Hardware and Devices Troubleshooter

Follow these steps to run Hardware and Devices troubleshooter:
1. Press Windows key + X key and select Control Panel.
2.  Type troubleshooting in search box and Select Troubleshooting.
3. Select View all on the top left corner.
4. Click Hardware and Devices.
5. Follow the on-screen instruction to run the troubleshooter.

If issue persists follow next Method.

Method 2: Uninstall and reinstall the driver
I suggest you to try uninstall the keyboard drivers check if it works for you.

Follow the steps to uninstall the keyboard drivers:
1. Press Windows Key + X key and click Device Manager.
2. Right-click on the keyboard device listed and click on ‘Uninstall’.
3. Restart the computer after its uninstalled. 

4. Once done, restart the computer and check if that works.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!